Question 1

What exactly is Ezly?

Accepted Answer

Ezly is an AI communication tool for freelancers and solo consultants. It has two parts: a web dashboard where you set up your personas and knowledge base, and a Chrome extension that works inside Upwork, LinkedIn, Gmail, Fiverr, and Discord. It learns how you write, tracks where each deal stands, and helps you send replies that sound like you, faster.

Question 2

What can I do on the free plan?

Accepted Answer

The free plan gives you 1 AI persona, 30 suggested replies per month, 10 proposals per month, and Chrome extension access across all 5 platforms. That's enough to run it against your real client conversations and see whether it actually helps before committing to anything.

Question 3

How does the Chrome extension work?

Accepted Answer

Install it once and it appears inside the platforms you already use. Open a client conversation, and Ezly reads the last 10 messages, figures out the conversation stage, and gives you 2 reply options in under 15 seconds. Pick one, tweak it if you want, and send.

Question 4

Can I cancel anytime?

Accepted Answer

Yes. No contracts, no cancellation fees. Downgrade to free or cancel entirely from your account settings whenever you want.

Question 5

What is the IPA framework?

Accepted Answer

IPA stands for Insight, Proof, and Action. It's the structure Ezly uses when Vendor Mode is on. Instead of answering a client question head-on, your reply leads with a relevant insight about their situation, backs it with proof from your work history, and ends with a clear next step. Standard replies become closing moves.

Question 6

Is my data private and secure?

Accepted Answer

Yes. Ezly does not store your client conversations. The extension processes messages locally to generate suggestions, and your persona data is encrypted at rest and in transit. We don't sell your data or use it to train models for other users.

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